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Cancellation & Refund Policy


Cancellation Policy

Cancellation within 50 days of arrival date: 30% forfeit of the total booking price.

Cancellation within 21 days of arrival date: 100% forfeit of the total booking price.


No refund can be given in the event of non-arrival or for any unused services. We recommend that you consider travel insurance to protect you in the event of cancellation due to illness or unforeseen cause. Arajilla Pty Limited will not be responsible for any loss as a failure to so insure.


We do not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise of service providers over whom we have no direct control. Nor do we accept any liability for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by force majeure or any other event, which is beyond our control or which is not preventable by reasonable diligence on our part.

Experience Lord Howe Island

Explore the extraordinary scenery and wildlife of World Heritage listed Lord Howe Island. Be as active or as passive as you like. Walk bush trails, climb mountains, swim, surf, snorkel, fish, cycle around the Island, play golf beneath the mountains, take it easy on a deserted beach, enjoy a massage or treatment, savour fine food and wine.